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F
OUNDATION
Fieldbus
Firmware v1.0
Firmware Beta v2.0
Technical Support Request Form
Technical Support
Technical Support Line: 203.626.3405
E-Mail:
sonartracsupport@cidra.com
* = required.
Contact Information
* Company
* First Name
* Last Name
* Phone
* E-mail
CiDRA Contact Person (If known)
Name
Meter Location
* Plant/City
* State/Prov
Choose
AL
AK
AR
AZ
CA
CO
CT
DC
DE
FL
GA
HI
IA
ID
IL
IN
KS
KY
LA
MA
MD
ME
MI
MN
MO
MS
MT
NC
ND
NE
NH
NJ
NM
NV
NY
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VA
VT
WA
WI
WV
WY
Alberta
British Columbia
Manitoba
Newfoundland
New Brunswick
Northwest Territories
Nova Scotia
Ontario
Print Edward Island
Quebec
Saskatchewan
Yukon
Other
* Country
What type of process is the meter running on?
What size pipe is the meter on?
CiDRA S/N
Customer Tag #
Transmitter:
Sensor Head Cover:
Sensor Band:
* Please Describe the Problem
* Priority of Issue
Choose
Immediate
Within 24 hours
Next Business Day
* Has a CiDRA/Distributor/Rep Contact Person already been made aware of this issue? If so, who?
If you already have a tracking number for this issue, please input here:
*The next page will allow you to upload data associated with this Technical Support Request.
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