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Technical Support Request Form - Alternative Method
 


In an effort to ensure that our customers have 100% accessibility to our technical support process, we have made available an alternative file transfer process, to address the rare occassion when the main file transfer site may not be available to you.

If you are having trouble with the main Technical Support Page, please try this form.

Technical Support
Technical Support Line: +1.203.626.3405
E-Mail: sonartracsupport@cidra.com

* = required.

Contact Information
* Company
* Name
* Phone

CiDRA Contact Person (If known)

    Name
Meter Location
Plant/City
State/Prov
Country

    What type of process is the meter running on?
    What size pipe is the meter on?
CiDRA S/N Customer Tag #
    Transmitter:
    Sensor Head Cover:
    Sensor Band:

* Please Describe the Problem
* Priority of Issue
* Has a CiDRA/Distributor/Rep Contact Person already been made aware of this issue? If so, who?
If you already have a tracking number for this issue, please input here:
*5 files 500 Mb total maximum

*Your E-Mail Address:




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